QF280 Solar and Battery Powered Security Surveillance Camera – PTZ WiFi camera with 8W solar panel

QF280 Solar and Battery Powered Security Surveillance Camera – PTZ WiFi camera with 8W solar panel

Please watch this video that shows you the correct way to set up your camera on the Ubox or I-Cam+ apps. This video goes over some in-depth settings that will fix most problems and troubleshooting if the camera doesn't perform the way you want it to. 
Link for App. download: Google play store has direct downloads for Ubox and Icam+ 


SETTING UP THE CAMERA:

  1. Make sure you read every word of the instruction manual as not following the manufactures instructions can lead to the camera not working correctly. 
  2. Download the Ubox or I-Cam+ app (see link above and in the instruction manual) and create an account in which the instructions can be found on the manual or packaging.
  3. Take the plastic wrapping off the batteries (if applicable) and charge it with a USB overnight.
  4. Follow the instructions in the video below to program the camera (always program the camera before installing or mounting it anywhere)
  5. Mount the camera at the correct height recommended for the motion detection to work correctly. Face the camera toward the ground so the Infrared Motion Detection beams reach the ground within 8M or you may not get motion detection activations. 




PROGRAMMING THE CAMERA & APP:






ADDING MULTIPLE USERS TO ACCESS YOUR CAMERAS

1. You need to go on to the individual camera settings by clicking the cog icon.
 


2. Click "Share Permissions" 



3. Click Share



4. Add the email address of the people you want to share access with. They must have downloaded the app and created and account with this email first. 

5. Give them the type of access you require them to have. 




TROUBLESHOOTING GUIDE:


Wifi not connecting on startup

1. The red light flashes after power on, but the blue light does not flash

A. Please press and hold the reset button for about 3 seconds, you will hear a beep and the following voice prompt "System Reset", the camera will reset, and the blue light will flash.

B. If the customer presses the reset button for 8 seconds, the camera will enter the AP mode, and the Ubox-*** hotspot will be issued. At this time, the camera will flash red. Note that in the AP mode, the camera network cannot be configured, the customer only needs to press 3 again The second reset button can be reset.

2. How to watch the camera directly in AP mode

Connect the mobile phone to the camera AP hotspot, the AP hotspot password is 12345678, then log out of the APP account and log in to the APP to directly enter the monitoring screen.

3. Remove 5GHz wifi off your modem and phone
Your phone may be connected to 5Ghz wifi instead of 2.4GHz wifi. The camera wont work unless you are connected to 2.4GHz on the modem and phone. You can disable 5GHz on the modem if you are having issues connecting still. 

Motion Detection or Push Notifications not working

Open notification settings, set Auto run, Permission, and Battery. (UBox: Me -notification settings)


1: Auto run management, Allow app to auto run


Step 2: Permission management, allow notifications, allow APP icon badges, allow permissions of APP that appear on top.
3: 

Battery management ，allow APP to run in background.



Language is in Chinese and not English:

Required：SD/TF card and V300-EN RAR file - download here: https://wetransfer.com/downloads/2dcee7f9d1db754bb224f24b85a5237120201020090901/4879b1 

Step 1: Put the decompressed RAR files into the TF card.
Step 2: Put the TF card into the camera.
Step 3: Turn on the power and press and hold the reset button at the same time. Release when the indicator lights turn red and blue.
Step 4: Wait for the red light to turn on.


SD/TF card not locking in place

If your SD/TF card is not clicking and locking in place then you can check the following things:
1. Is the SD/TF card in the right way?
2. Is the SD/TF card damaged or worn where the cutout notch is on the side? (this is what locks in place)
3. Check the SD/TF card mount, on the right-hand side is a metal prong that should be bent slightly inside of the mount. This is what locks against the SD/TF card notch cut out. (See image where the screwdriver is pointing for the metal prong locking mechanism).

TF/SD card -[cloud storage when you select SD card]-Motion detection 


1. The solar camera QF480 is a low-power machine. When there is no alarm trigger or preview, it is in a sleep state.
2. Regarding the inability to detect, please check whether the detection alarm is turned on, and the sensitivity can be adjusted to the highest state
3. Regarding the issue of storage, the default recording duration of cloud storage is 10 seconds, and the duration cannot be customized. 
An alarm is triggered and the recording is 10 seconds. 
TF card recording can be customized for the duration and can be recorded as long as it can be watched online.
The recording rules of the two methods are different. 
The reason why cloud storage is designed in this way is to save data traffic. Continuous uploading of cloud videos will require too much data traffic.
4. The delay problem may be related to the 4G network signal strength, which affects the image transmission and upload of the camera.

    • Related Articles

    • QF480 Solar and Battery Powered Security Surveillance Camera – PTZ 4G camera with 8W solar panel

      Please watch this video that shows you the correct way to set up your camera on the Ubox or I-Cam+ apps. This video goes over some in-depth settings that will fix most problems and troubleshooting if the camera doesn't perform the way you want it ...

    • G12 Solar Wifi Camera - Setup and trouble shooting

      See the manual attached and the set up video below here:  

    • How do solar powered cameras work?

      The security camera is powered by lithium batteries. The lithium batteries are charged by the solar panel which is charged from the sun. The security camera has a motion sensor which activates the recording to store on the cloud or SD card. The ...

    • HOW TO INSTALL SOLAR CAMERAS

      You put the solar panel on to the camera mount with a few bolts. Then use the 4 screws to mount the camera to a pole, tree, building, fence, gate or anywhere with a vertical surface. Follow user guide instructions manual, do not ...

    • Wifi not connecting on start up

      1. The red light flashes after power on, but the blue light does not flash A. Please press and hold the reset button for about 3 seconds, you will hear a beep and the following voice prompt "System Reset", the camera will reset, and the blue light ...